- 1.4 Where do we start?
- 1.5 How do we get people together to do this work
- 1.6 Where do we start in a (state, county, city or community) that wants to do this? Where do we start in one that doesn\’t want to do this?
- 1.7 What do we do with people who are cynical and burned out from the last time we tried this?
- 1.8 How do we fit together different approaches when there is more than one approach to Results-Based Accountability being used in my area?
- 1.9 How can we work on long term well-being in a political environment with term limits and demands for immediate success?
- 1.10 How is this work different in the executive branch vs. legislative branch?
- 1.11 How do we do this if the levels above us (e.g. federal, state, county, city) don\’t care and won\’t help?
- 1.12 How do we keep this simple? (Or What do we do when things go off track?)
- 1.13 How long should all of this take?
- 2.1 What are the basic ideas of results-based decision making and budgeting?
- 2.2 What is the difference between population well-being (population accountability) and client well-being (performance accountability) and why is this important?
- 2.3 How do we get people to understand the difference between indicators and performance measures?
- 2.6 How do we identify results in terms of everyday experience?
- 2.7 How do we select indicators for a result?
- 2.8 Where do we get the data for indicators? How do we get better data?
- 2.9 What do we do if we don\’t have any good data at all?
- 2.10 How do we create a report card and what do we do with it? (on child and family well-being, for other populations, for an entire community quality of life)
- 2.13 How do we create an action plan and budget?
- 2.14 How do we finance a results-based plan?
- 2.15 OK, so what\’s the link to the budget?
- 2.16 How do we create a Family and children\’s Budget (an Elder\’s Budget, An Environmental Budget) and what do we do with it?
- 2.17 How do we create a Cost of Bad Results report and what do we do with it?
- 2.18 How do we present a results-based plan to the public, to political leadership?
- 2.19 How can we get more flexibility in the use of the money in the service system?
- 3.1 What are the basic ideas behind performance accountability?
- 3.2 How do we get people to understand the difference between Results-Based Accountability? (reprise)
- 3.3 What is the difference between indicators and performance measures? How do Results-Based Accountability fit together?
- 3.4 What is the relationship between performance measurement, performance accountability and evaluation?
- 3.5 Where do we start in an organization that wants to do this?
- 3.6 Where do we start in an organization that doesn\’t want to do this?
- 3.7 How do we help people identify performance measures for their program or service?
- 3.8 What is the difference between measures that answer: “How much did we do? How well did we do it? and Is anyone better off?”
- 3.9 What is the difference between the 4 Quadrant performance measures and logic model performance measures?
- 3.10 How do we identify performance measures for administrative functions like personnel, budgeting, etc.?
- 3.11 What are some examples of performance measures we can use for my program or service?
- 3.14 What do we do with performance measures once we have them? How can we use performance measures to improve performance?
- 3.15 How do we use performance measures in writing and overseeing grants and contracts?
- 3.16 How do we use performance measures in budgeting?
- 3.17 How do we use performance measures in writing grant applications?
- 3.18 How do we use performance measures to improve cross agency service systems?
- 3.19 How do we create a performance improvement system in our organization?
