How to Improve Your Performance in 2019

As a leader, the goals you set for your organization will be instrumental in achieving the change you want in your community. Consider the after-school program that triples the number of children who earn a B-plus or above; the Fire Department that can raise the percentage of fires contained to the room of origin within [...]

2019-01-18T12:29:47+00:00By |Categories: Performance Management|0 Comments

New e-Book: e-CHIPs Do it Better – 4 Reasons to Automate Your Community Health Assessments and Improvement Plans

Automate for Greater Impact It’s time to rethink our approach to the traditional CHA/CHIP. It’s time to automate!  By automating these plans, you will engage in better decision making, improve communication, increase transparency and accountability, and simplify the entire planning process. The following e-book will outline 4 important benefits of automating your CHA or [...]

New E-Book: The PHAB Five – Five Keys for Tackling PHAB Accreditation

Simplify Your Path to PHAB Accreditation You’re the lead on achieving PHAB accreditation for your agency or department.  Congratulations!  And, after you’ve pulled up the 261-page PHAB Standards & Measures (with 32 standards and many more measures), condolences!  Where to start?  We suggest taking a look at the PHAB tagline: “Advancing Public Health Performance.” They’re not kidding.  Organize [...]

Your Data Deserves a Home! – The Value of Using an Online Scorecard

If you work in the public sector, your organization is probably engaging in some level of performance measurement. Good metrics help you gauge whether your services are performing efficiently and having the desired impact in the community. Performance metrics are great! But they’re not doing their job if they’re hard to organize, find, analyze, [...]

Choose Results! An Interview with Raj Chawla

Calling all Results-Based Accountability and public sector leaders – you’re not going to want to miss this new book by Raj Chawla of the OCL Group! Choose Results! – by Raj Chawla – is a deeply considered call to action to leaders committed to improving people's wellbeing. Grounded in the fields of action learning, collaborative [...]

2019-02-19T12:41:28+00:00By |Categories: education, Leadership Development|0 Comments

What’s Your Accountability Score?

Why Be Accountable? A performance Scorecard is only helpful if it’s being used routinely and effectively. This means ensuring numerical and contextual data are up-to-date. The frequency with which you update your Scorecard doesn’t always directly translate into improvements, but diligence and accountability around data entry are integral to the improvement process. Looking at [...]

2019-01-29T12:43:15+00:00By |Categories: Uncategorized|0 Comments

3 Keys for a Performance Management System for PHAB Accreditation and Reaccreditation

The use of a performance management system is required by PHAB for national public health accreditation, but using the right system will have long-term benefits for your health department. An effective performance management system can help you create alignment not only within your public health department (by streamlining Quality Improvement Plans and Department Strategic Plans) [...]

2019-01-15T17:07:43+00:00By |Categories: Health, PHAB Accreditation|0 Comments

Public Health Reaccreditation (PHAB) in a Nutshell

Important Note: This article is not meant to provide a comprehensive overview of the PHAB reaccreditation process and requirements. It is meant to provide you with a basic understanding rather than acting as a replacement for the 84-page Guide to National Public Health Department Reaccreditation. If you’ve just been accredited or are starting to look [...]

2019-01-04T12:13:38+00:00By |Categories: Health, PHAB Accreditation|0 Comments

Overcoming the Challenge of Change with Results Based Accountability

By: Kate Tye, Senior Manager of Primary Care Support and Development, Wentworth Healthcare Limited I was at a health workforce conference a few years ago and a question was asked of the panel: “When is there going to be a break in having to continually change?” The representative from the panel replied with “change is [...]

2019-01-07T11:53:38+00:00By |Categories: Uncategorized|0 Comments

How to Conduct a Better Community Health Needs Assessment

There are many reasons an organization or government agency would want to conduct a Community (or State) Health Needs Assessment. Non-profit hospitals are legally required to conduct CHNAs under the Affordable Care Act. The Public Health Accreditation Board requires that CHNAs be conducted in order for health departments to become accredited. All public health organizations [...]

Looking Ahead – Maintaining PHAB Public Health Accreditation with Clear Impact Scorecard

Applying for PHAB national public health accreditation and re-accreditation are similar processes, but the goal of each is different. Accreditation focuses on developing the capacities needed to provide the ten essential public health services, whereas re-accreditation focuses on using those capacities to improve departmental performance and community health. Use of performance management software, like [...]

2019-02-19T12:08:06+00:00By |Categories: Health, PHAB Accreditation|0 Comments

City on the Line – New Book Chronicles Baltimore’s Massive Budget Transformation in the Name of Outcomes

We're excited to share with you a new book by our colleague and former Baltimore budget director, Andrew Kleine. The book is titled City on the Line: How Baltimore Transformed its Budget to Beat the Great Recession and Deliver Outcomes. You can purchase it now on Amazon. Baltimore has received national recognition for inventing CitiStat—an office that uses [...]