Built for United Ways

Turn your network's data into lasting community change.

The shared-measurement platform United Ways use to collect partner data, manage performance with Results-Based Accountability, and communicate impact with credibility — all in one connected system.

Trusted by United Ways worldwide — and built with input from leading United Way customers.

United Way WorldwideUnited Way Worldwide
United Way of Central IowaUnited Way of Central Iowa
Berkshire United WayBerkshire United Way
United Way of Central & Northeastern ConnecticutCentral & NE Connecticut
United Way of Waco-McLennan CountyWaco-McLennan County
United Way of Northwest VermontNorthwest Vermont

For United Ways, data infrastructure is mission infrastructure — the foundation for stronger decisions, credible donor communication, and real community results.

The Challenge

Meaningful work, scattered across the network

A single United Way may fund partners across education, health, financial stability, housing, workforce, early childhood, and basic needs — each with different reporting capacity, tools, and definitions. The result is a familiar bind for community impact teams.

No way to see the whole picture

Partners are doing real work, but there's no reliable way to aggregate performance, compare measures, or show how separate grants add up to community results.

Time lost to spreadsheets

Staff spend hours collecting spreadsheets, reconciling narrative reports, and preparing board and donor updates — without ever having time to actually use the information.

Reporting instead of learning

When measurement is treated as compliance, leaders lose the chance to interpret trends, support partners, and improve strategy where it counts most.

An outcomes infrastructure fixes this — a common operating system for community impact, giving your network a shared framework, consistent data routines, and a way to interpret results together.

One Connected System

Collect it, manage it, communicate it

Clear Impact translates Results-Based Accountability from a framework into a repeatable operating practice — three tools that work as one, under a single RBA foundation.

Collect

Compyle

Participant data & partner reporting

Intake forms, surveys, assessments, referrals, case notes, and longitudinal outcomes — so partners collect reliable data that fits their own service model, then flows into performance insight.

Measure & Manage

Scorecard

Performance management & shared measurement

One place to organize community results, indicators, performance measures, strategies, narratives, trendlines, and action plans — the working system where partners review progress and decide what happens next.

Communicate

Showcase

Public-facing transparency

Turn selected data and narratives into accessible, visual dashboards for boards, donors, partners, and the community — sharing meaningful progress without exposing sensitive participant data.

Compyle collects the data · Scorecard turns it into managed performance · Showcase communicates it — all framed by Results-Based Accountability.

The Framework

Why Results-Based Accountability fits the United Way role

RBA clarifies the difference between two levels of work that are easy to confuse and costly to conflate — and shows how program performance rolls up into population-level change.

Population Accountability

The whole community

"Are conditions improving for everyone?"

Whether children are ready for school, families are financially stable, or residents are healthy and safe. Community-level results depend on many partners working together.

Performance Accountability

A program or agency

"Is the program working — is anyone better off?"

Whether a specific program delivers services well and participants are better off. Each partner is accountable for the people it serves.

Funded partners answer three questions

1

How much did we do?

2

How well did we do it?

3

Is anyone better off?

"Turn the Curve" — from a trend to action

Reporting a measure is the start, not the end. Partners read the trend, ask why, and decide what to do next — then repeat.

1 Review the trend
2 The story behind the curve
3 Identify the partners
4 What works
5 Take action
116→190
Agencies & programs coordinated at United Way of Central Iowa
65→82%
Des Moines 4-year graduation rate, tracked with Scorecard
$70K+
System savings after moving to Compyle in Central Iowa
25+
Years helping the field measure what matters
What to Measure

Seven categories that earn their place

A strong system doesn't collect every possible data point. It selects the measures most useful for accountability, learning, decisions, partner support, and public communication.

1

Community results & indicators

The broad conditions of well-being the community wants to improve — school readiness, stable housing, financial stability.

2

Program reach

How many people, families, or neighborhoods received support — the starting point for understanding impact.

3

Service quality

How well services were delivered — timeliness, completion, engagement, follow-through, accessibility.

4

Participant outcomes

Whether people are better off after support — school readiness, employment, financial capability, safety, connection.

5

Disaggregated measures

Whether outcomes differ by race, ethnicity, age, gender, geography, language, disability, or income.

6

Partner & network health

How well the collective system functions — participation, data quality, referral coordination, alignment.

7

Resource alignment

How dollars, staff, volunteers, and grants connect to strategy — so investment matches community priorities.

The guiding principle

Every measure should have a clear purpose — inform strategy, demonstrate accountability, support partners, or reveal disparities.

Peer Examples

What United Ways are learning from the network

Read these as learning cases, not identical templates — each United Way adapts its system to local strategy, partner capacity, and community priorities.

United Way of Central Iowa
116 / 190Agencies / Programs
$70K+System Savings

Organized its United to Thrive strategy around essential needs, early childhood, education, economic opportunity, and health — using Scorecard so funded partners enter data on shared focus areas for performance review, impact reporting, and communication.

The lesson: Data becomes most useful when tied to a specific result partners understand and can influence — and better infrastructure should reduce friction, not add burden.
Berkshire United Way

Used Scorecard for grantee performance management, Global Results Framework reporting, and backbone support. Having partners enter their own data kept them engaged in evaluation and gave them information to use all year for grants and program improvement.

The lesson: Distributed data ownership strengthens both capacity and accountability. When partners interpret their own data, evaluation becomes program management — not an external requirement.
United Way of Brazoria County
32Partners Trained
<12 moTo Aligned System

Funded partners had been reporting in different formats. Clear Impact helped build an RBA framework, train 32 partners, and stand up Scorecards — moving from non-uniform reporting to a system tied to results and indicators in under a year.

The lesson: Introduce a shared framework before a reporting tool. Adoption is strongest when partners get training and a clear explanation of how their data contributes.
United Way of Waco-McLennan County

Built Scorecards around four impact areas — education, health, financial stability, and safety-net services — so partners update their own information and aggregated numbers surface in Impact Framework Scorecards, with plans to disaggregate by race, gender, and ZIP code.

The lesson: A well-designed system answers questions about both individual partner performance and network-level contribution — and disaggregation reveals who benefits and where disparities remain.
United Way of San Antonio & Bexar County

Used RBA and Scorecard to support strategy for a specific population — expanding opportunities for youth disconnected from education and employment — to clarify goals, track progress, and foster collaboration.

The lesson: Data systems aren't only executive reporting tools. They help partners and frontline organizations coordinate strategy for populations with complex needs.
See what's possible for your United Way

Every one of these started with a conversation about results, partners, and a roadmap that fit their capacity and timeline.

"Clear Impact is very invested in the outcome of what we're trying to accomplish — in us being successful."
Terie Taylor-Wolf · United Way of Central Iowa
Transparency

Transparency strengthens trust

United Ways depend on trust from donors, boards, community members, public agencies, and partners — and data transparency is central to earning it. It's not about publishing sensitive data; it's about making meaningful information visible.

  • Donors & boards gain confidence that contributions connect to a serious strategy for community results.
  • Public agencies can align with community indicators and population-level priorities.
  • Funded partners see how their work contributes to a larger agenda.
  • Smaller nonprofits gain access to shared infrastructure — communicating their work with greater professionalism.
The United Way as the hub
Education Health Housing Basic Needs Workforce United Way

Partners keep their own service models, but shared definitions and one measurement system let the United Way aggregate the whole picture.

Getting Started

A practical implementation roadmap

A staged change process you can adapt to your capacity and timeline — from a trained team to a continuous-improvement cycle.

Phase 1

Identify & Train

Build the implementation team's skills across RBA, Scorecard, Compyle, and Showcase.

Phase 2

Align

Define community results, priority strategies, and partner roles — a shared results map.

Phase 3

Design

Select indicators and measures; separate population from program measures.

Phase 4

Configure

Build Scorecards, Compyle forms, and partner reporting templates.

Phase 5

Train Partners

RBA training, software onboarding, and guidance on data quality and interpretation.

Phase 6

Pilot

Start with one impact area or a manageable partner group; refine before scaling.

Phase 7

Scale

Expand to more partners and impact areas while supporting smaller organizations.

Phase 8

Learn & Review

Establish regular Turn the Curve conversations that turn reporting into action.

Let's Build It Together

Ready to strengthen your community impact?

See what shared measurement could look like for your United Way. Let's talk about your results, your partners, and a roadmap that fits your capacity and timeline.

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