Organizational Leadership Program

How can you make a difference in your organization?

Move your team from talk to action.

As an organizational leader, you want to do a better job of motivating your team and reducing conflicts. You may be working to:

• Develop new negotiation skills, so you can help staff work together even if they have competing interests or your budget has been cut
• Build the next generation of leaders
• Help your staff report their accomplishments or challenges to you in a concrete, measureable way

In the past, your organization may have struggled to make changes happen. Maybe the head of a department has failed to set measurable goals for her team. Maybe a manager has been unable to prevent his staff from repeating old conflicts. The Organizational Leadership Program will enable your executives to identify the most powerful data to drive decisions, build high-performing work teams, and negotiate across organizational boundaries. The Leadership Program uses real-life data from your organization, teaches results-oriented leadership skills, and introduces the “Turn the Curve” process, so your organization’s leaders achieve measurable results.

What’s different about the Organizational Leadership Program?

Most leadership programs attempt to improve general leadership skills in a vacuum.  In contrast, participants in the Organizational Leadership Program use their newly learned skills within their own organizations by:

1. Working on a small project of their own between class meetings. During class, participants learn leadership skills through case studies and role simulations (from Harvard Law School’s Program on Negotiation). Coaches support participants’ learning and help them report to the group about what they’ve learned in their practice projects.
2. Using authentic data from their own organizations.  We help participants input their own data into the Clear Impact Scorecard  and use this tool to track their own improvements in performance.
3. Building collaborative leadership skills. Participants learn to knock down silos by collaborating with leaders in other departments or divisions of their organization.
4. Responding to an assessment of their own leadership skills. Participants have the opportunity to choose who will assess them—direct reports, peers, managers—and act upon the results of the 360 surveys on their leadership.
5. Using the Clear Impact Scorecard , web-based software that enables teams to minimize paper and improve collaboration.

Program Overview

This Leadership Program focuses on executives in government agencies and non-profit organizations.  The Program teaches and coaches senior and mid-level executives, so they can develop the skills they need to lead high-performing organizations.  We customize the curriculum for each group, so it meets the needs of executives and mid-level managers at various levels of experience.

Organizations that complete the Leadership Program have:

• Stronger, more collaborative leaders
• A results-based plan focused on improving performance
• Better tools for tracking and improving performance
• Improvement in at least one headline performance measure for each person who participates

Participants in the Organizational Leadership Program will:

• Understand and be able to use leadership processes
  • Interest-Based Negotiation
  • Results-Based Accountability™

• Gain leadership skills
  • Communicate effectively with key stakeholders
  • Facilitate decision making
  • Manage differences
  • Listen effectively
  • Provide useful feedback to others
  • Assess and manage leadership paradoxes
  • Persuade key individuals and groups

• Develop a Leadership Plan
  • Identify up to four leadership competencies for development using a 360-degree survey
  • Design a long-term leadership development plan
  • Begin to implement the plan during the Leadership Program
  • Gauge progress through informal peer feedback and through a repeat of the 360-degree survey within 18 to 24 months of the Program

• Develop a Results-Based Organizational Action Plan to “Turn the Curve” on the most important organizational performance measures.
  • Identify the organization’s customers and the most powerful measures to improve
  • Build an Organization Clear Impact Scorecard
  • Analyze the factors that contribute to the performance measures
  • Identify what is currently working in the organization and any gaps in resources
  • Identify duplication of effort within the organization
  • Use the Clear Impact Scorecard to track results over time
  • Revise Action Plans as indicated by the data

Details & Frequently Asked Questions