E ngā mana, e ngā reo, e ngā karangatanga. Tēnā koutou kātoa. With respect, greetings to all people, all voices, and all affiliations. -Sharon Shea, Principal, Shea Pita & Associates
About 12 years ago, I was working in the New Zealand health system and searching for a way that would help me to focus on results, rather than the outputs of service delivery. At that time, I didn’t have the words or the method to articulate outcomes until I stumbled upon Results-Based Accountability (RBA). I was immediately captured by the simplicity of RBA and the clarity it gave me regarding population and performance accountability. RBA provides an easy way to identify, design, and implement an outcome-focused approach to health and wellbeing. For me, RBA is like a waka (a canoe). It enabled me to frame what “good” looks like in a clear and meaningful way.
Fast forward to 2018. Our company, Shea Pita & Associates, was asked to write a report about outcomes with RBA featured heavily, as the New Zealand government endorsed using RBA in a new whole-of-government contracting approach called ‘streamlined contracting’. We were fortunate to roll out the RBA training and be part of the process.
The following report (linked below) is an overview of what happened and provides a snapshot of some data. I hope you find it of interest. There are many lessons to be learned post-roll-out, and many are universal to any country in terms of what worked and what didn’t. On April 22nd, 2021, the New Zealand Government announced a major reform of our health system. Outcomes and equity are key focuses; in particular, indigenous equity.
I am proud to have played a small role in that process, and I used my RBA knowledge to help shape my input. Overall, it’s important to celebrate success and there is always more work to be done. I hope you enjoy reading the report and may thanks to the creator of RBA, Mark Friedman, for sharing many years of hard work and talent with us to make our world a better place!
Click to Download: Mahitahi – a synopsis of social sector stakeholder views on Social Investment, Results Based Accountability™ and ideas that could benefit Investing for Social Wellbeing
About the Author:
Ngā mihi/Kind Regards,
Sharon Shea
Principal
SHEA PITA & ASSOCIATES
https://www.linkedin.com/in/sharon-shea-5a04aa41
Since her return to New Zealand in 2002, Sharon has run a successful consulting business and in March 2009 set up Shea Pita and Associates Ltd with her husband Morris Pita, where she is a director and principal consultant.
Sharon is widely recognised as a leader in the field of strategy, outcomes framework development –applying Friedman’s Results Based Accountability™ Framework – project management, change management and systems design. Sharon also offers substantial experience in how to improve organisational performance and provides tailored governance training. Sharon is particularly interested in Māori development and reducing health, social, education and economic inequalities across all populations.
Shea Pita and Associates Ltd is a boutique consulting company that specialises in providing a suite of first-class strategic, policy, project management and organisational development services. We specialise in providing advice and support to the public and private sectors; particularly in regard to reducing inequalities and improving health, social, education, cultural and economic outcomes.
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