3.15 How do we use performance measures in writing and overseeing grants and contracts?

The Short Answer 1. Partner with contractors in developing the system of reporting. 2. Establish a moratorium on penalties until the system has operated for 3 years. 3. Use non-cash rewards 4. Create safeguards against unintended consequences and perverse incentives, 5. Disseminate best practice information. 6. Operate the system with low visibility until you [...]

3.17 How do we use performance measures in writing grant applications?

The Short Answer 1. Funders want to fund things that make a difference in people's lives. If you can identify customer results (how customers are better off) and use these to describe, plan, operate, and evaluate your program, you will be more successful in obtaining grants. 2. Be clear about the customers, the benefits [...]