Swimming in a Fishbowl: Holding your agency accountable for its work

By Karen Finn, Senior Consultant To download the complete slidedeck click here. It is the year 2015 and your organization has just been awarded the “Community Program of the Year Award” by the National Human Services Assembly because of of the significant impact your organization has made on the lives of the people  and community [...]

Role of the Clear Impact Scorecard: Angela Glover Blackwell

PolicyLink founder and CEO Angela Glover Blackwell, discusses the necessity of tracking the achievement of goals through measurement. She talks about what makes a program a program—shared indicators and goals, and a laser-sharp focus on results. Blackwell stresses the importance of not just focusing on the science, but using an organization’s unique measurements to determine [...]

Results-Based Accountability Framework™: Michael McAfee

Dr. Michael McAfee, Director of the Promise Neighborhoods Institute at PolicyLink, talks about the ability to implement projects at more than just a local level by utilizing the Results-Based Accountability™ Framework. McAfee discusses the use of the RBA Framework to craft larger strategies that are capable of solving larger problems and positively impacting the lives [...]

Trying Hard is Not Good Enough

Project directors from social service organizations across the country talk about the impact of Mark Friedman’s book, Trying Hard is Not Good Enough. The more strategic an approach is for positive results, the more effective it is in the implementation of programs in the social service field. He iterates that data is the most important [...]

A Focus on Results and the Role of Partners

Henrietta Munoz, Project Director for the United Way of San Antonio and Bexar County in Texas, discusses the importance of partnerships in achieving goals and specifically in ensuring that partners brought to the table are active participants in achieving the organization’s goals. Munoz emphasizes the role of accountability in implementing the Results-Based Accountability™ model by [...]

Redefining the Role of United Ways With Results Based Accountability and Asset Based Community Development

By H. Daniels Duncan, Senior Vice President, United Way of Tucson and Southern Arizona To download the complete whitepaper click here. "Our United Way system is embarking on a bold journey to transform communities across the country(and now the world)by setting goals that are focused on education, income and health; the building blocks of a [...]

The Inspiration for a National Movement: Angela Glover Blackwell

Angela Glover Blackwell, Founder and CEO of PolicyLink, discusses the basis on data for the development of the Promise Neighborhoods Initiative and Policy Link. Blackwell links the inspiration for the use of data in implementing effective strategies to the core focus and work of the Harlem Children’s Zone in New York City. Data allows organizations [...]

Community Based Results Based Accountability: Frank Farrow

Frank Farrow, Director of the Center for the Study of Social Policy, discusses his focus on community when utilizing Results-Based Accountability™. The power of community is a truly strong driving force when implementing RBA when harnessed properly and utilized as a community process for change. Farrow shuns the idea that RBA is the most impactful [...]

Data Informed Decision Making: Frank Farrow

Frank Farrow, Director of the Center for the Study of Social Policy, discusses the importance of data informed decision making. The combination of rich, detailed and comprehensive data with a larger understanding of community and program needs is data informed decision making at its best. Good decision making has its roots in data and can [...]

Joint Accountability: Geoffrey Canada

Geoffrey Canada, President and CEO of the Harlem Children’s Zone, discusses the concept of accountability and how systems outside of your individual organization have to establish a level of joint accountability in order to succeed. Canada presses that accountability is a necessary standard for achieving results. Without joint accountability programs internally, as well as externally [...]